"Art is energetic and thorough with his thoughts
and stories about the 52 tools. He easily relates the 52
to real life experiences and work situations. His
presentation gives direction to guide and set
the base for a great customer service environment and
"This class made me want to own an Ace Hardware
store. I normally don’t shop at Ace but after
learning about the experience I will receive and hoew
they help their local community, I will shop their over
the competition. This session was great! Very
enthusiastic and energized, I wanted to pay attention.”
"This session should be a staple in all consumer
service departments to show how important good
"Jo-Ann’s teaching experience is apparent in her
presentation. She was clear and concise in her
deliverables. I now feel that I have a good
understanding of how to apply the 52 tools.”
The Next Step
Contact Ace Center for Excellence in
any of the following ways. We are pleased to receive your
questions and we aim to amaze you with our answers.
to send an email.
to complete our online information request form.