has assisted clients from coast to coast. Please
review the following comments about Lou.
is the "real thing" when it comes to
passionately living customer service excellence and
shares that message with clarity and humor. As a small
business owner, he appreciates the practical side of
customer service and every theoretical concept he
presents is brought to a level of reality.
We will definitely invite him back to our future
conferences as a keynote."
President, National Customer Service
Your Next Step
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