Monthly Archives: June 2016

Winning Customer Service Tips Series: Part 2 of 2

We selected 10 customer service tips (shared in a series of 2 articles) to celebrate Ace’s decade of ranking “Highest in Customer Satisfaction with Home Improvement Retail Stores,” according to J.D. Power.* Try these award-winning tips from successful entrepreneurs and … Continue reading

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Winning Customer Service Tips Series: Part 1 of 2

For the 10th year in a row, Ace Hardware has ranked “Highest in Customer Satisfaction among Home Improvement Retail Stores,” according to J.D. Power.* To celebrate, we’re sharing 10 of our Ace Center for Excellence speakers’ customer service tips in … Continue reading

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Ace Hardware Ranks Highest in Customer Satisfaction by J.D. Power Ten Years in a Row

OAK BROOK, Ill., June 7, 2016 – The J.D. Power 2016 U.S. Home Improvement Retailer Store Satisfaction StudySM ranked Ace Hardware “Highest in Customer Satisfaction among Home Improvement Retail Stores” for the tenth year in a row. Ace has captured this … Continue reading

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